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I just setup my Deskjet 2755e - the test page printed but that's all... can't print from phone or computer.  I can see the printer on the network but the status says the printer is busy and nothing is printing. 

1 REPLY 1
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Hello, 

 

Could you attach the test page to this post to assist you better, or the Top 4 lines of the page. ?

 

 

Regards,
Jabzi

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