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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (64-bit)

Switched ISPs, now cannot connect to wireless. No 2.4 GHz, just 5.

Can the 3050 deskjet connect to 5G?

 

1 REPLY 1
HP Recommended

@tampadan1 

 

Welcome to the HP English Community --

 

This printer supports Wireless on the 2.4GHz Frequency.

 

No 5GHz.

 

The connection process is likely similar to how you have connected the printer in the past -

The printer should be connected to your SSID named network for 2.4GHz.

 

References

 

Reminder:  This printer and its user manual are older --

  • Some of the links in the manual are no longer valid
  • The printer is not eligible for help from HP Support (the product is long out of Warranty)

 

User Guide

Pages 35-36

 

and

 

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

 

 HP Printers - Using a Wireless Network Test Report

 

=================================

Printer - Network - IPv4

 

----------------------------------------------

Dual Band Network - Considerations

 

Reminders 

 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

 

If the printer supports it, connecting using Ethernet is generally a better choice.

 

If your router supports it, create a separate SSID named network for each frequency.

Connect the printer to the SSID network you want the printer to use on the network.

 

Wireless

 

Some printers, particularly older models, only support Wireless at 2.4GHz

 

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

 

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

 

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

 

In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
  • 5GHz is faster

==============================

 

Examples – EWS Setup – IPv4

 

EWS > HP Document / How-to (original format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Note:  

It is not mandatory that you use a manual / static IP address. 

Doing so can improve stability.

 

EWS_9025_Network_IPv4_Configuration_4EWS_9025_Network_IPv4_Configuration_4

 

EWS_9025_Network_Wireless_IPv4_Advanced_2EWS_9025_Network_Wireless_IPv4_Advanced_2

 

 

===========================

Message Content References

 

Printer Specifications for HP Deskjet 3050 Printers

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Deskjet 3050 All-in-One Printer series - J610  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.