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‎01-23-2022 01:54 PM

HP Recommended
Product: Deskjet 3050a

After upgrading a router I have not been able to reconnect my printer. The printer Deskjet 3050a J611 series, says it is connected and connection is strong in the info window. However, when I tried to follow the HP Easy Start directions to connect to my laptop and it says to press the cancel and info button to get a ‘code’, the message on my printer says unable to connect with internet? Therefore it won’t print the email or info sheet with the magic ‘code’. How can it say it’s connected one place, and not the other? Frustrating !

Category:
3 REPLIES 3

‎01-23-2022 03:07 PM

HP Recommended

Hello @beejer52 .
Are you trying to install the printer on Windows or Mac Os?, which version of Windows or Mac?

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
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‎01-23-2022 03:17 PM

HP Recommended

I am trying to connect to a Windows7 laptop. Although I have also tried connecting to a Chromebook and seem to be having the same issue. Neither can find the printer. However I have now been able to print from my iPad which I couldn’t previously. I’m stumped!

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‎01-23-2022 03:24 PM - edited ‎01-23-2022 03:46 PM

HP Recommended

Hello @beejer52 .
Please perform the following:

1. Press the wireless connection button, to display the Wireless Connection Menu.
2. In the Wireless Connection Menu, Select Settings.
3. From the Settings menu, select Restore Restore Defaults.
4. Confirm the selection to restore defaults. restore defaults.


Use the following driver to install your printer on Windows 7:

https://ftp.hp.com/pub/softlib/software12/COL37193/al-109013-3/Full_Webpack-1307-DJ3050A_J611_Full_W...

Optional driver:

https://ftp.hp.com/pub/softlib/software12/COL38078/al-109015-2/Basic_Webpack_x64-1307-DJ3050A_J611_B...

 

Then connect your printer to the wireless network and for this follow the instructions in the following link:

HP Printers - Changing from a USB to a Wireless Connection

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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