Deskjet 3520 won’t print even though connected to new internet provider

[NicJay]

Deskjet 3520 won’t print even though it shows it’s connected to my new internet providers

[VikramTheGreat]

Hi @NicJay,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 If your HP DeskJet 3520 shows it's connected to your new internet provider but won’t print from your iOS device, it’s likely a network or AirPrint issue. Let’s walk through few steps to get you printing again.

 Step-by-Step: Reconnect HP DeskJet 3520 to Wi-Fi and Fix iOS Printing

1. Restore Wi-Fi Setup Mode

If you changed your router or ISP, the printer may still be trying to connect to the old network.

• Press and hold the Wireless button on the printer until the light starts blinking.
• This resets the Wi-Fi and puts the printer into setup mode.

🔗 HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

2. Use HP Smart App on iOS

• Download the HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the app and tap “+” to add a printer.
• Select your DeskJet 3520 and follow the prompts to connect it to your new Wi-Fi.

🔗 HP printer setup (HP app) | undefined

3. Check AirPrint Compatibility

Your printer supports Apple AirPrint, but it requires:

• A 2.4 GHz Wi-Fi network (not 5 GHz).
• The printer and the iPhone/iPad to be on the same network.

If AirPrint still doesn’t work:

• Restart your printer, router, and iOS device.
• Try printing from Safari or Notes to test AirPrint.

🔗 HP Deskjet 3520 e-All-in-One Printer - Troubleshooting | HP® Support

💡 Extra Tips

• If the printer shows “offline,” try removing it from the HP Smart app and re-adding it.

Make sure Bluetooth and Location Services are enabled on your iPhone during setup.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat