Deskjet 3630

[tblank_904]

I can not remeber what the EWS admin login password is and my printer is now locked up.I can’t even print.This is a fault of HP for not creating a way to reset this.I have kept this printer in my closet as a paperweight and now I actually need to use it and my warranty has expired.I was never able to get a straight answer to how to fix this when I had a warranty and I want a solution now.I paid way to much money for this printer for it to be a waste.HOW FO I RESET THE EMBEDED WEBSERVERS ADMINISTRATORS INFO.If something isn’t done I will be filling a lawsuit.I keep getting an error telling me I need to purchase instant ink also anc guess what?Nothing instead more money out the window.I will one way or another get compensation for this faulty device

[Jay_G24]

Hi @tblank_904

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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