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Common problems for Connectivity Issues
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Locked

‎10-08-2020 05:36 PM

HP Recommended

I recently set up an EWS password and then copied and pasted it.  I logged out and went back in to just see that the password worked and it doesnt.  Im not locked out of everything.  I read other post with similar problems and did the network resets and all the button combinations but nothing works. I cant even get back on my wireless network.  IT says it cant find my SSID.  Im sure it has something to do with that the printer is now locked for some reason.  I really need to find out how to reset this s

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1 person had the same question
1 REPLY 1

‎10-11-2020 05:07 AM

HP Recommended

@Sal20

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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