cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
61
Flag Post

Deskjet 3755 Ews

HP Recommended

I recently set up an EWS password and then copied and pasted it.  I logged out and went back in to just see that the password worked and it doesnt.  Im not locked out of everything.  I read other post with similar problems and did the network resets and all the button combinations but nothing works. I cant even get back on my wireless network.  IT says it cant find my SSID.  Im sure it has something to do with that the printer is now locked for some reason.  I really need to find out how to reset this s

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
11,777 11,763 651 485
Message 2 of 2
Flag Post
HP Recommended

@Sal20

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation