Difficult getting WI FI on Printer HP DeskJet 4100e

[jerryZ11]

I changed the ink cartridge and now the Printer will not connect to Wi Fi. I checked the access door to the Ink"s and it is secure(closed) I'm not a computer Guy..

[Pallipurath]

Hi @jerryZ11,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that your HP DeskJet 4100e series printer is having trouble connecting to Wi-Fi after changing the ink cartridge, here are some steps you can follow to resolve the issue:

Restart the Printer and Router:

• Turn off the printer and unplug the router. Wait for about 30 seconds and then turn them back on. This can sometimes resolve connectivity issues.

Check Wi-Fi Settings:

• Ensure that the Wi-Fi on the printer is enabled. You can do this by checking the printer's display for the Wi-Fi icon and ensuring it is active.

Reconnect the Printer to Your Wi-Fi Network:

• Using the Control Panel:
  • From the control panel, tap the Wireless icon, which typically looks like a radio antenna.
  • Go to Settings and select Wireless Setup Wizard.
  • Follow the on-screen instructions to select your network from the list and enter the Wi-Fi password if prompted.

Check for Network Name (SSID) and Password:

• Confirm that you are using the correct Wi-Fi network name (SSID) and password. Ensure there are no typos, especially in case-sensitive passwords.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.

[jerryZ11]

I want to Thank You for Your assistance..Your reply to My post was very helpful..Problem Solved..

[Pallipurath]

Hi @jerryZ11,

Thank you for responding.

I am glad to hear that your issue has been resolved by following the steps mentioned.
Please feel free to reach out to us if you face any further issues. We are always here to assist you.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.