EWS Login reset?

[Psychrome]

Hi, i need to reset my EWS login, cause my printer (HP Deskjet 2620) is blocked i can't use it.. i don't have access to my router's options and "admin" or "administrator" as an ID doesn't work

[Nal_NR · Accepted solution]

Hi @Psychrome,

Welcome to the HP Support Community. 

I'd like to help!

By pressing and holding "Color copy" and "resume button" at the same time and unplugging the printer, then plugging the printer, while still holding the buttons, after 20 seconds you can release the buttons. This way all settings will be reset. 

And if required, try the following as well:

to resolve the issue:

Restore the network settings to default settings to reset the EWS page password:

Press the Wireless button and the Cancel button  from the printer control panel at the same time, and then hold them for three seconds.

Once it is done set a new password for EWS page, follow the below steps:

Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.

Click the Security tab, and under General Security, set the local administrator password.

Keep the username default as admin.

Type the New Password and Verify Password.

Navigate to the bottom of the page and click Apply.

Use these credentials the next time you Log In to the EWS.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Psychrome]

Thank you @Elohi_NR

Sorry i forgot to update but i eventually found a way 2 days ago ^^'

Your first option was what i did and it worked so i'll mark your message as a solution in case someone needs it.

[Nal_NR]

Hi @Psychrome,

Fantastic 🙂 I truly appreciate your time and patience in getting this issue resolved and thank you😊

If you need further assistance, feel free to reach out to us.