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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- EWS Password Reset for HP DeskJet 3635

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08-15-2021 05:44 AM
I have not been using this printer for a long time and I may have set a password to the EWS page for my printer which I have forgotten. Is there a way to regain access to the EWS if I had forgotten the password?
08-27-2021 03:20 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I understand that you would like to reset the password for your HP DeskJet Ink Advantage 3635 All-in-One Printer's EWS page as you have forgotten the password.
I did some research on this and came across several steps that could help us to reset the EWS page password:
- Restore the network defaults on the printer as shown below:
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Password access requirement is turned OFF.
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The username default is ADMIN.
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Password is BLANK.
If the above steps do not work then you may try the following steps:
- Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.
NOTE: .From the printer control panel, press the Wireless button and the Information button (i) together to print the network configuration page. This page contains the IP address. - Click the Security tab, and under General Security, set the local administrator password.
- Keep the username default as admin.
- Type the New Password and Verify Password.
- Navigate to the bottom of the page and click Apply.
Use these credentials the next time you Log In to the EWS.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
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