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HP Recommended

Hi, I could successfully install my printer driver for hp laserjet 500 color M551. However, I am having trouble conifguring how to do it wirelessly. For this, I am trying to use hp jetdirect 2700w usb wireless print server. In the instructions, it say that I must put in the IP address on Embedded Web Server using the IP address. I am unable to do it using my web browsers because it is not allowing me to go any further. Can anyone please help me. Thanks

1 REPLY 1
HP Recommended

Hi @shahg1465 ,

 

Thank you for reaching out. Regarding the trouble configuring how to do it wirelessly issue you’re experiencing with your HP LaserJet 500 color M551.

 

 To set up wireless on an HP Color LaserJet 500 M551, you must first determine if your printer has a wireless card or if it's an M551dn without native wireless capability, then use the HP app or the printer's touchscreen to connect it to your Wi-Fi network.

 

Download the HP App for mobile devices or use the printer's Wireless Setup Wizard on the control panel. Enter your Wi-Fi password and follow the on-screen prompts to connect the printer to the network, then download the necessary drivers and software for your computer.

 

Use this guide – https://h10032.www1.hp.com/ctg/Manual/c02836895.pdf

HP Support Page to download Drivers: https://support.hp.com/id-en/drivers/hp-laserjet-500-color-printer-series/4184772

 

 

This will help us narrow down the cause and suggest the best fix.

Raj_05
HP Support Community Moderator
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