Envy 100 not recognizing wifi password (continued)

[Riftblade]

I have the same printer as a previous thread covering this topic (Envy 100).  The printer has stopped recognizing my wifi password and calls it "invalid".  See the screenshot on the previous thread for that message.

However, the solution given for that user was to select an Officejet printer from the list of wireless network names and then enter a simple password of "12345678".

Well I don't show that device listed in my wireless networks (and not sure why that solution worked anyway).

My screenshots of all SSIDs:

Any ideas to fix?  Thanks.

[Irfan_06]

Hi @Riftblade,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

Please follow the steps below to connect your printer to the network again.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support