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Locked

‎03-26-2024 09:32 AM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

I'm really confused why HP support hasn't fixed this issue.  Reading all the questions in this community blog clearly shows this is an ongoing issue that needs to be addressed. So, please HP technical support, fix this issue!

 

The Envy 6000 series printer (and others from what I've read) go offline for no reason.  I'm in the boat with a lot of others where I end up uninstalling and reinstalling, after many hours of trying this and that to get it to "wake up...engage again".  I've had many HP printers over the years and I purchased this Envy 6055e 12/2023 and regret it every week.  If it wasn't for your wonderful HP Ink program I would leave HP and go to an Epson product.  Please fix this issue!  It's been long enough and from all the questions/complaints, I would be listening and take some action.  Word of mouth is a powerful way of advertising, for good and bad. 

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