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I absolutely hate this envy 6400 all in one printer. It has been nothing but a headache and waste of money since the day I bought it. Every time I try to print it tells me the printer is not available. I follow all the steps to disconnect, reconnect the Wi-Fi the router none of it works!  And on the rare occasion that it does work, there is constantly a problem with the ink levels, even when I put brand new cartridges in!  Considering I only make 2 to 5 copies per month I should not be going through ink especially when those copies are mostly in black & white.  I am beyond frustrated. Any suggestions on how to get the printer to print using the Wi-Fi?

2 REPLIES 2
HP Recommended

Hi @Applegreeneyes,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with your HP Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

I could not have said it better. My HP 6400 is junk. Not only does it rarely print but they eliminated the small screen that provides information on status,etc.  supposedly I’m supposed to be a mind reader to know which button to push to check on a problem. Is HP going to buy back these useless printers?

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