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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Eprint not working

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01-28-2022 10:12 AM
My eprint function is not working - both on my home printer and my office printer. Any suggestions what might be wrong. They both have been working fine for several years until yesterday.
02-12-2022 03:19 AM
Welcome to the HP Support Community.
Do you get any error message? Are both the Printer's 8600?
Let's remove and add web services:
To remove Web Services, complete the following steps: 1. On the printer’s control panel display, touch (HP ePrint), and then touch Settings. 2. Touch Remove Web Services.
Set up Web Services using the printer’s control panel The printer’s control panel provides an easy way to set up and manage Web Services. To set up Web Services, complete the following steps: 1. Make sure the printer is connected to the Internet. 2. On the printer control panel, touch (Apps) or (HP ePrint). 3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates. 5. If your network uses proxy settings when connecting to the Internet, enter these settings: a. Touch Enter Proxy. b. Enter the proxy server settings, and then touch Done. 6. Follow the instructions on the Web Services information sheet to finish the setup.
Let me know if this helps.
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Thanks!
Have a great day!
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