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HP Recommended
HP DeskJet 2734e All-in-One Printer

Will not print.  error 45

 

1 REPLY 1
HP Recommended

@Joan104, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Error 45 on your HP DeskJet 2734e All-in-One Printer might indicate a connectivity or hardware issue. Here's what you can do to troubleshoot and potentially resolve the problem:

Check Power and Connections:

  • Ensure that the printer is properly plugged into a power source and that it is turned on.
  • Check that all cable connections (USB, Ethernet, or power cables) are secure.

Restart the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for about 60 seconds and then plug it back in.
  • Turn the printer on and see if the error persists.

Software Update:

  • Ensure that the printer's firmware is up to date. You can check for updates through the HP Smart App or the HP Support website.

Check Print Queue:

  • Clear any pending documents in the print queue that might be causing a backlog.

Examine for Paper Jams:

  • Open the printer’s paper tray and check for any paper jams. Gently remove any stuck paper and ensure the paper feed is not blocked.

Ink Cartridges:

  • Check the ink cartridges to ensure they are properly installed and have sufficient ink.
  • Reinstall the cartridges if necessary.

Run HP Print and Scan Doctor (Windows only):

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

References:

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.