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HP ENVY 6052 All-In-One Printer
Microsoft Windows 11

ANY BODY, WHAT DOES ERROR 5 MEAN???????????????

3 REPLIES 3
HP Recommended

I know how is put my printer back online. But of late, when I try, it tells me its not turned on.  Also, when I do turn my printer back on, it shows the green light until it is completely on, then that green light turns white.  WHY, because from there I can't get it back on wi fi.

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@Jerel2 

 

Welcome to the HP Community --

 

 HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

 

An E5 or E6 error occurs when the scanner or printer is in an error state. Reset the printer.

  1. With the printer on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to the printer, and then plug the power cord directly into a wall outlet.

     

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    References / Resources

     

    User Guide - HP ENVY 6000 All-in-One series

     

    Technology Tips Video Gallery from our HP Expert greenturtle

     Technology Tips YouTube Video Help for Printers

    and

     Technology Tips Envy 6000

     

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    HP Printer Home Page - References and Resources

    Learn about your Printer  - Solve Problems

    “Things that are your printer”

    When the website support page opens, Select (as available) a Category > Topic Subtopic

    NOTE:  Content depends on device type and Operating System

    Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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    HP ENVY 6052 All-In-One Printer  

     

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Dragon-Fur

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unplugged like to said, printer comes back on, does its little sounds that you know its completely on. THEN the green light turn white & the information button is flashing.  I  click on it and it makes a copy of nothing that can help me to get my printer to correct its self.  My computer tells me that they can recognize my printer. Now what do I do??????

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