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- HP Community
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- Error 5 what does that mean???

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10-10-2023 09:16 AM
I know how is put my printer back online. But of late, when I try, it tells me its not turned on. Also, when I do turn my printer back on, it shows the green light until it is completely on, then that green light turns white. WHY, because from there I can't get it back on wi fi.
10-10-2023 10:03 AM
Welcome to the HP Community --
HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
An E5 or E6 error occurs when the scanner or printer is in an error state. Reset the printer.
With the printer on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 60 seconds.
Reconnect the power cord to the printer, and then plug the power cord directly into a wall outlet.
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References / Resources
User Guide - HP ENVY 6000 All-in-One series
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
and
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP ENVY 6052 All-In-One Printer
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10-11-2023 07:42 AM
unplugged like to said, printer comes back on, does its little sounds that you know its completely on. THEN the green light turn white & the information button is flashing. I click on it and it makes a copy of nothing that can help me to get my printer to correct its self. My computer tells me that they can recognize my printer. Now what do I do??????