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‎10-02-2022 03:41 AM - last edited on ‎10-04-2022 05:33 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a H.P. Office Jet 5222 printer. The screen on printer says Error Code 0X00829C98 HW Watch Dog C. I've run diagnostics and fix doctor and printer screen still says same thing. What do I do now?

1 REPLY 1

‎10-18-2022 09:14 AM

HP Recommended

@Dar771

 

Welcome to the HP support community.

 

I understand that you are getting a watchdog error on the printer, I am glad to assist you.

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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