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‎09-30-2021 12:59 AM

HP Recommended
Product: hp 5030

Hi ,

My 5030 doesn't have a blue wifi light and will not connect to the network. HP smart says that the network is not supported or been disabled.

 

Factory reset results in error code 0Xb880f646

 

Please assist

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1 REPLY 1

‎10-02-2021 02:28 PM

HP Recommended

@Dgal

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you are receiving a "0XB" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

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