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‎09-15-2024 06:03 PM

HP Recommended

I send lots of things to my printer from my iPhone! After I print one or two things and then I get a message that says PRINTER IS NO LONGER AVAILABLE! How do I fix this! 

Category:
1 REPLY 1

‎09-15-2024 07:01 PM

HP Recommended

Your iPhone can operate in a 2.4 gigahertz band or in the 5 gigahertz band. Possibly your printer only operates in the 2.4 gigahertz band.

 

If your iPhone is busy doing something in the 5 gigahertz band it will not be able to switch to the 2.4 to communicate with the printer.  

 

One solution is to connect the printer directly to the router.  There is no need for the iPhone to switch back and forth between bands.  it just goes through the router to the printer.

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