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‎02-28-2023 10:49 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: macOS 12.0 Monterey

Get this error log after try to print from my brand new MacBook Air m2 

E [28/Feb/2023:14:09:29 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:14:09:29 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:14:09:29 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:14:09:29 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:14:09:29 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:14:10:13 +0100] [Job 15] Files have gone away.
E [28/Feb/2023:14:13:23 +0100] Filen ”/usr/libexec/cups/daemon/cups-deviced” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:13:23 +0100] [Client 13] Returning IPP server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [28/Feb/2023:14:13:44 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:13:44 +0100] [Client 14] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:13:50 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:13:50 +0100] [Client 15] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:13:57 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:13:57 +0100] [Client 16] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:14:17 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:14:17 +0100] [Client 17] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:16:58 +0100] Filen ”/usr/libexec/cups/daemon/cups-deviced” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:16:58 +0100] [Client 24] Returning IPP server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [28/Feb/2023:14:17:08 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:17:08 +0100] [Client 25] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:17:08 +0100] Filen ”/usr/libexec/cups/daemon/cups-deviced” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:17:08 +0100] [Client 24] Returning IPP server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [28/Feb/2023:14:17:17 +0100] Filen ”/usr/libexec/cups/daemon/cups-deviced” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:17:17 +0100] [Client 24] Returning IPP server-error-internal-error for CUPS-Get-Devices (no URI) from localhost.
E [28/Feb/2023:14:18:07 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:18:07 +0100] [Job 24] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:14:18:07 +0100] [Job 24] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:14:27:09 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:27:09 +0100] [Job 24] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:14:27:09 +0100] [Job 24] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:14:27:18 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:27:18 +0100] [Job 24] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:14:27:18 +0100] [Job 24] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:14:27:40 +0100] [Job 24] Job held by \"peter\".
E [28/Feb/2023:14:27:44 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:27:44 +0100] [Job 24] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:14:27:44 +0100] [Job 24] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:14:27:50 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:27:50 +0100] [Job 24] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:14:27:50 +0100] [Job 24] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:14:33:48 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:33:48 +0100] [Client 82] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:34:17 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:34:17 +0100] [Client 83] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:34:33 +0100] Filen ”/usr/libexec/cups/daemon/cups-driverd” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:34:33 +0100] [Client 83] Returning IPP server-error-internal-error for CUPS-Get-PPDs (no URI) from localhost.
E [28/Feb/2023:14:34:46 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/cgpdftopdf” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:14:34:46 +0100] [Job 25] Unable to start filter "cgpdftopdf" - Undefined error: 0.
E [28/Feb/2023:14:34:46 +0100] [Job 25] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:17:38:52 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:17:38:52 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:17:38:52 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:17:38:52 +0100] Unable to remove /private/etc/cups/certs/0!
E [28/Feb/2023:17:39:25 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:17:39:25 +0100] [Job 26] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:17:39:25 +0100] [Job 26] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:18:37:20 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:18:37:20 +0100] [Job 27] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:18:37:20 +0100] [Job 27] Stopping job because the scheduler could not execute a filter.
E [28/Feb/2023:18:39:00 +0100] HP_Color_LaserJet_MFP_M277dw__2ABB6A_: Filen ”/usr/libexec/cups/filter/pstoappleps” har osäkrade behörigheter (0100777/uid=0/gid=0).
E [28/Feb/2023:18:39:00 +0100] [Job 28] Unable to start filter "pstoappleps" - Undefined error: 0.
E [28/Feb/2023:18:39:00 +0100] [Job 28] Stopping job because the scheduler could not execute a filter.

Category:
3 REPLIES 3

‎03-04-2023 08:38 AM

HP Recommended

Hi @lonn2se,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎03-04-2023 09:06 AM

HP Recommended

Whats the solution?

Was this reply helpful? Yes No

‎03-13-2023 12:45 AM

HP Recommended

Hi @lonn2se,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

The error message suggests that there was an issue removing a file named "0" from the /private/etc/cups/certs directory. This file may be related to the security certificates used by the CUPS (Common Unix Printing System) service on your MacBook Air.

 

Here are a few troubleshooting steps you can try.

 

  • Restart your MacBook Air and try printing again. Sometimes, restarting your computer can help clear up temporary issues that are preventing you from printing.
  • Check the permissions of the /private/etc/cups/certs directory and the files within it. Ensure that the directory and files are owned by the correct user and have the correct permissions set. You can use the "ls -l" command in the Terminal to view the ownership and permissions of these files.
  • Try reinstalling the CUPS service on your MacBook Air. This can be done by running the following command in the Terminal: sudo launchctl unload /System/Library/LaunchDaemons/org.cups.cupsd.plist sudo launchctl load /System/Library/LaunchDaemons/org.cups.cupsd.plist

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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