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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Liznyc
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Expired Serial code?

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Hi-

my Father gave mr a HPPhotosmart printer. I input the serial code and I get a message saying it has expired I guess along with the computer? I need to hook up the printer to the computer which is a regular non apple computer.  Any suggestions welcome! Thank you!  I dont know why it says the code is expired and I dont know how to get s new one 

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Dragon-Fur
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@Liznyc 

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Edits - @ShlomiL is right, of course.

It is the Warranty that is likely expired.

 

If this is your printer

HP Photosmart C5250 All-in-One Printer 

 

Then

 

It's just a really old printer.

Just the Warranty is expired

 

The hardware warranty that comes with a device (printer or computer) is typically one year from original purchase - some high end printers / computers come with a longer warranty.

 

There is still printer software available for it:

HP Photosmart C5200 series Full Feature Software and Drivers 

 

 

Specifications

 Printer Specifications for HP Photosmart C5200 All-in-One Printer Series

 

Hopefully, Dad gave you the USB cable that connects the printer to the computer.

 

Download and Save the installation package:

HP Photosmart C5200 series Full Feature Software and Drivers 

 

Basics - Uninstall / Install the printer software

 

NOTE:  First time, ignore the "uninstall" part since you don't yet have the software on your computer...

 

Uninstall the (existing) printer software from Programs and Features

Restart the computer and log in

 

Next...

BEFORE you install the printer software, disconnect the USB cable from between the printer and the computer.

 

 

Next

  • Navigate to the folder in which you saved the software installation package (likely Downloads)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using USB > Connect the USB cable when instructed (toward the end of the installation)
  • After the software is installed, Restart the computer and log in

 

References / Resources

 

Your User Guide:

Setup Guide

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart C5250 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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ShlomiL
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Hi,

What is your printer model?

 

How old is the printer? The manufacturing warranty is usually a 1-year warranty so you may het a warranty expired message.



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