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Common problems for Connectivity Issues
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Expired Serial code?

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my Father gave mr a HPPhotosmart printer. I input the serial code and I get a message saying it has expired I guess along with the computer? I need to hook up the printer to the computer which is a regular non apple computer.  Any suggestions welcome! Thank you!  I dont know why it says the code is expired and I dont know how to get s new one 

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Edits - @ShlomiL is right, of course.

It is the Warranty that is likely expired.


If this is your printer

HP Photosmart C5250 All-in-One Printer 




It's just a really old printer.

Just the Warranty is expired


The hardware warranty that comes with a device (printer or computer) is typically one year from original purchase - some high end printers / computers come with a longer warranty.


There is still printer software available for it:

HP Photosmart C5200 series Full Feature Software and Drivers 




 Printer Specifications for HP Photosmart C5200 All-in-One Printer Series


Hopefully, Dad gave you the USB cable that connects the printer to the computer.


Download and Save the installation package:

HP Photosmart C5200 series Full Feature Software and Drivers 


Basics - Uninstall / Install the printer software


NOTE:  First time, ignore the "uninstall" part since you don't yet have the software on your computer...


Uninstall the (existing) printer software from Programs and Features

Restart the computer and log in



BEFORE you install the printer software, disconnect the USB cable from between the printer and the computer.




  • Navigate to the folder in which you saved the software installation package (likely Downloads)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using USB > Connect the USB cable when instructed (toward the end of the installation)
  • After the software is installed, Restart the computer and log in


References / Resources


Your User Guide:

Setup Guide


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart C5250 All-in-One Printer 


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What is your printer model?


How old is the printer? The manufacturing warranty is usually a 1-year warranty so you may het a warranty expired message.

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