Factory reset HP Color Laser 150nw or password reset

[SamuelB1]

Hi,

I need to make a factory reset of the printer HP Color Laser Printer 150nw. I have 4 buttons (power, cancel, resume, wireless) on the printer. After i connect with admin user to IP through web service i changed IP address that i want with a new user ID and password. After changed is not possible to access at web service of the printer with right credentials.

How can i  solve this problem?

Regards.

[Kumar0307]

@SamuelB1, Welcome to the HP Support Community! I’m here to help.

I'm afraid there is no option to perform a factory reset on this model printer. 

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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