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- HP Community
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- Printer Wireless, Networking & Internet
- Re: Factory reset HP inkjet 419 printer to reset admin passw...

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02-12-2022 04:32 AM
HP engineer setup the admin password for my HP inktank wireless 419 printer during first installation. I forgot same now and could not locate the password. Because of this I am not able to open many features of Printer EWS page or connect the printer to new Wifi now. I only have to use WiDI or USB cable to connect to printer. Please help me to reset the printer to factory default so i can again access admin menu in EWS and setup printer to connect new Wifi networks. I have searched similar problems on support here but all had given solution on private message so please send me that .
02-15-2022 07:15 AM
@petrik777, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee