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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP EliteBook 840 G3 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

Failed to install SIM card reader software
Even though I downloaded it from the original site

Please help me
I need it so bad
Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Although your device has a sim card slot there may not be a sim card WWAN card installed.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.

View solution in original post

3 REPLIES 3
HP Recommended

Although your device has a sim card slot there may not be a sim card WWAN card installed.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
HP Recommended

How do I install it
How do I solve this problem?

HP Recommended

If you do not have a WWAN card installed you need to purchase one and install it into the available slot on your motherboard.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
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