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- Feature Request: Scan to Folder for HP Smart Tank 7305 firmw...

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05-18-2024 10:24 AM
I was quite disappointed that my new HP Smart Tank 7305 doesn't support the "Scan to Folder" functionality (a SMB network folder). I believe this feature could be easily provided by a firmware upgrade. The fact that the printer's button panel doesn't have a dedicated button for "Scan to folder" could be solved by pressing two buttons simultaneosly (e.g. pressing the Color Copy & Black Copy buttons simultaneously).
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Accepted Solutions
05-20-2024 09:14 AM
Hi @sxmyohny,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
We understand your disappointment regarding the absence of "Scan to Folder" functionality on your HP Smart Tank 7305 printer. We strive to provide a seamless user experience, and your feedback is invaluable to us. While I cannot promise immediate implementation, I will ensure that your suggestion is forwarded to the appropriate team for consideration in future firmware updates. Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
05-20-2024 09:14 AM
Hi @sxmyohny,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
We understand your disappointment regarding the absence of "Scan to Folder" functionality on your HP Smart Tank 7305 printer. We strive to provide a seamless user experience, and your feedback is invaluable to us. While I cannot promise immediate implementation, I will ensure that your suggestion is forwarded to the appropriate team for consideration in future firmware updates. Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support