• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Smart Tank 7305 All-in-One

I was quite disappointed that my new HP Smart Tank 7305 doesn't support the "Scan to Folder" functionality (a SMB network folder). I believe this feature could be easily provided by a firmware upgrade. The fact that the printer's button panel doesn't have a dedicated button for "Scan to folder" could be solved by pressing two buttons simultaneosly (e.g. pressing the Color Copy & Black Copy buttons simultaneously).

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sxmyohny,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

We understand your disappointment regarding the absence of "Scan to Folder" functionality on your HP Smart Tank 7305 printer. We strive to provide a seamless user experience, and your feedback is invaluable to us. While I cannot promise immediate implementation, I will ensure that your suggestion is forwarded to the appropriate team for consideration in future firmware updates. Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support

View solution in original post

1 REPLY 1
HP Recommended

Hi @sxmyohny,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

We understand your disappointment regarding the absence of "Scan to Folder" functionality on your HP Smart Tank 7305 printer. We strive to provide a seamless user experience, and your feedback is invaluable to us. While I cannot promise immediate implementation, I will ensure that your suggestion is forwarded to the appropriate team for consideration in future firmware updates. Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.