File is not getting printed, but test page is getting printed

[Prasad_Mani]

when i print a page nothing happens but when i a print a test page it is getting printed

[Kuroi_Kenshi]

Hi @Prasad_Mani,

Welcome to the HP Support Community!

Since the printer's test page prints successfully, the printer itself is able to print. This points more toward the specific document, application, print queue, or connection between the computer and printer.

Please check the following:

Try printing a different document from another application, such as Notepad or a web browser.

When printing, make sure the correct HP printer is selected.

Check whether the print job appears and remains stuck in the print queue.

If it is stuck, cancel the pending job and try printing again.

If possible, try printing the same document from a different application.

Could you also provide:

The exact HP printer model

Your Windows/macOS version

Whether the document appears in the print queue when you click Print

Whether all documents fail or only a particular file/application

This will help determine whether the issue is with the document/application or the printer connection.

Best regards,
Kuroi_Kenshi