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‎11-23-2022 04:50 AM - edited ‎11-23-2022 04:51 AM

HP Recommended
Product: HP ENVY 6020 All-in-One Printer

So, I'm joining the group of people who'd like to have a PN to know how to reset the password they forgot.

 

I just wanted to scan a document via Web-UI and couldn't do it since it wanted my password and it wasn't what I thought it was. Guess I changed it at some point, but I have no clue which one it ist now and I'm pretty frustrated that there seems to be no way to physically reset the printer. (At least none that I found via googling)

 

Looking forward to that PN.

Printer as stated above: HP Envy 6020

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2022 08:27 AM

HP Recommended

Hi @Elodiel,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP ENVY 6020e All-in-One Printer wherein you forgot the password.

 

Please follow the steps in this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

View solution in original post

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1 REPLY 1

‎11-26-2022 08:27 AM

HP Recommended

Hi @Elodiel,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP ENVY 6020e All-in-One Printer wherein you forgot the password.

 

Please follow the steps in this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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