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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (64-bit)

Forgot custom password , looking for the steps to reset

1 REPLY 1
HP Recommended

Hi @Jacoo1,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know to which device are you trying to connect your printer to eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

 

Irwin6
I am an HP Employee

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