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‎03-13-2024 07:29 AM

HP Recommended
Product: HP Color LaserJet Managed MFP E57540dn

I have an HP MFP network printer that was set-up a few years ago.  A few days ago I accessed the printer via it's IP address.  It brings up the Device status, shows the amount of ink left, etc.. But I need to do some configuration, I click on Sign IN the upper right-hand corner and the sign in method with the drop down appears, only option is Local Device, username is Administrator or Local Device User.  Then I enter the password, which I set it up a couple of years ago. It does not take. I enter administrator, admin, password, blank/nothing at all.... 

 

How do I go about getting this reset?

Thank you,

Ed

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