Forgot password to printwr

[Acooper1959]

Forgot password to hp 6978

[Max3Aj]

@Acooper1959, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you've forgotten the password to your HP OfficeJet Pro 6978, here are the steps to reset it and regain access:

Reset the Printer Password (Wi-Fi Direct or Embedded Web Server)

Option 1: Restore Network Settings

This will reset the wireless settings including any custom password.

1. On the printer's control panel, tap the Settings (gear icon).
2. Go to Network Setup > Restore Network Settings.
3. Confirm the reset. The printer will restart and restore default network settings.

After this, the printer’s Wi-Fi Direct password will be reset to default. You can find it by printing a Network Configuration Page:

• Tap Settings > Reports > Network Configuration Page.

Option 2: Access Embedded Web Server (EWS)

If the printer is connected to your network and you know its IP address:

1. Type the printer’s IP address into a web browser to open the Embedded Web Server.
2. Navigate to Network > Advanced Settings or Security.
3. Reset or change the password from there. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support