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‎01-15-2021 07:09 PM

HP Recommended
Product: Deskjet 2620
Operating System: Android 9.0 Pie

I am trying to connect my Samsung Android Smartphone to connect to my HP DESKJET 2620 PRINTER and my phone is getting a message to log in using a password. I do not remember the password for the printer. On my phone's WIFI scan the name listed for my printer is DIRECT-27-HP Deskjet 2600 series. When I click on that name it goes to another screen for me to enter my password. I have forgotten that password. How do I reset it or find out what it is?

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1 REPLY 1

‎01-19-2021 07:50 AM

HP Recommended

Hi @Cathy211163,

 

I'd like to help!

 

To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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