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HP Recommended
DeskJet 3630
Microsoft Windows 10 (64-bit)

@Riddle_Decipher

 

I had set up an administrator username and password a while ago and have since lost the credentials. Would like to know how to perform a full factory reset of printer in order to be able to access locked settings.

1 REPLY 1
HP Recommended

@chippy87

 

Welcome to the HP Support Community.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


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