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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet Pro 200 color MFP M276nw
macOS 12.0 Monterey

My LaserJet 200 model M276nw after many years no longer gets picked up on my home WiFi... From my deasktop Mac, I keep getting the message the printer cannot be found. Tried everything (I think! ;)) ... Any help is appreciated... When I try to install (and re-install) it with HP Easy Start or Smart Start, they also cannot find the printer... Would appreciate any guidance, and thanks.... John-

1 REPLY 1
HP Recommended

@jppp

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Check with your Internet service provider if your router is able to forward 'Bonjour packets'.  Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

 

Do check with your network provider, the encryption type of your new network and whether it's 2.4 or 5 GHz.

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 

 

 


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