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‎07-08-2024 07:49 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer

Recerntly moved. Set up new place, created new wifi name and password. Moved old X-Finity router to new location. It works fine with new name, all other devices connect without problem, but printer won't connect. Tried the unplug, restore defaults, but these don't work. Have 4501 all in one printer with readable panel.

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1 REPLY 1

‎07-08-2024 07:53 AM - edited ‎07-08-2024 08:00 AM

HP Recommended

You probably need to do a factory reset

https://www.youtube.com/watch?v=o_zODVaAKq8&t=27s

 

WiFi connect two different ways: video

 

Full feature software 4500   Dec 2021

 

Probably more than you really want to know about this printer

 

Printer Reference for 4501 is missing but this should be good

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