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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6055 All-In-One Printer

I got a new wifi router and now i can’t connect to the

printer 

1 REPLY 1
HP Recommended

1. Reconfigure Printer Wi-Fi Settings: Access the printer's settings and connect it to the new Wi-Fi network. Ensure the network name (SSID) and password match.

2. Restart Devices: Power off both the printer and the new Wi-Fi router, wait for a few minutes, then power them back on.

3. Update Printer Firmware: Check for firmware updates for your printer and install them if available.

4. Check Firewall and Security Settings: Ensure that the firewall or security settings on your Wi-Fi router aren't blocking the printer's connection.

5. Update Printer Drivers: Make sure the printer drivers on your devices are up to date.

6. Reset Printer Network Settings: If all else fails, reset the printer's network settings and reconnect it to the Wi-Fi network.

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