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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Jude54
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HO2450 printer - cannot connect to Wifi - tried everything , new ink plus read all HP trouble shooti

HP Recommended
HP Deskjet 2540
Other

Have followed all HP advice on internet 

changed ink 

does not photocopy 

won’t connect to wifi - printer off line 

 

I use my iPhone 7 Plus to initiate the print 

 

Thankyou 

 

1 REPLY 1
Kumar0307
HP Support Agent
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@Jude54, Welcome to the HP Support Community!

 

Do you get a blank sheet when trying to make a copy?

Check the ink levels and replace any low/empty ink cartridges.

To resolve print quality issues, clean the ink cartridges and print a test page as shown in this document - Black Ink Not Printing and Other Print Quality Issues

 

Use the WPS method to connect the printer to the wireless network as shown in this document. 

  • Make sure the printer and the iOS device are connected to the same wireless network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
  • Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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