HP 2700 Printer does not print text

[cajunmanray]

FINALLY, after 2 days and about 4 hrs of trying all 3 ways to get the printer on-line (and printing about 15 pages of 'how to' from the printer, got it connected to the local network

But now...

Print job starts. The printer behaves like it is printing, but no text.

Even when I do a 'Test Page' only the HP icon prints, no text.

Printer properties show it is low on ink, but does not need replacing at this time.

[VikramTheGreat]

Hi @cajunmanray,

Welcome to the HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

If your HP Series 2734e Printer is printing blank pages despite having full ink cartridges, there could be several reasons for this issue. Here are some troubleshooting steps you can follow:
 

Check Ink Cartridges:

• Make sure that you've removed the protective tape or seal from the ink cartridges.
• Ensure that the ink cartridges are properly installed in their respective slots.

Printer Self-Test:

• Perform a self-test on the printer to check if it can print a test page independently of the computer. Refer to your printer manual for instructions on how to initiate a self-test.

Update Printer Drivers:

• Ensure that you have the latest printer drivers installed on your laptop. You can download the latest drivers from the HP official website.

Print a Test Page from the Computer:

• Try printing a test page from your laptop to see if the issue persists. Make sure the correct printer is selected in the print settings.

Check for Windows Updates:

• Ensure that your Windows 11 operating system is up to date. Sometimes, updates can resolve compatibility issues.

Run Printer Troubleshooter:

• Windows has a built-in troubleshooter that can identify and fix common printing problems. Go to Settings > Update & Security > Troubleshoot, and run the Printer troubleshooter.

Check Print Queue:

• Make sure there are no pending print jobs in the print queue. If there are, clear the print queue and try printing again.

Reinstall Printer Drivers:

• Uninstall the printer drivers from your laptop, restart the computer, and then reinstall the latest drivers from the HP website.

Check for Software Conflicts:

• Ensure that there are no conflicting software or security programs that might be blocking the printing process.

Inspect Printer Settings:

• Check the printer settings to make sure that the correct paper size, type, and quality settings are selected.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @cajunmanray,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support