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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro MFP M28a Printer
Microsoft Windows 11

I have HP 28a, and has no WiFi direct, and I bought it that way, so I dont need it. But HP28w has WiFi direct, and because they are all from same series my printer has same components as 28W, so it has component for WiFi direct. I see it on my phone and PC, but I cannot access it because it is software disabled. Have no problem with that, I do not wont WiFi direct in my printer. But, problem is that WiFi direct is turned on by default on my printer even I cannot use it, and it is turning on when printer consideres it nedeed, even though i cannot use it. 

Main problem is that WiFi direct from my printer is interfering with my wireless mouse and keyboard, so my mouse and keayboard are sometimes unusable because of that. 

Is there a possibility to turn of WiFi direct, because I dont have it anyway

I tried using software solutions, have all from package, drivers, hp smart and etc, but there is no wireless settings, because my printer doesnt have it, even though it has

So I cannot access wireless settings, cannot turn it off, but it is on and cannot use my mouse and keyboard because of that

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