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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 3830
iOS

Hi Team, 

I have been using HP Officejet 3830 for thr past 4 months without any issues.

Now, for the past 2-3 days the WiFi blue light icon is continusouly blinking and the Wireless  details shown as below i.e.

IP: Not Connected

Network Name: N/A

MAC: E8-D8-D1-03-62-2E

Host Name: HP03622E

I have reomved the power icon and restored netowrk router settings multiple times, but still WiFi unable to set up.

can you please helpmus here?

Thank You.

 

 

1 REPLY 1
HP Recommended

@ubermensch1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, 
Let's try these steps to resolve the issue: Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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