HP: 5101 cannot be re setup even after adding it by serial number

[regent88]

My HP 5101 SmartTank cannot re-setup after doing the network reset.  Added back into HP app via Serial Number, when to click to continue setup it cannot be found? Cannot locate IP address when I removed the printer, and frustrated with this whole process.

Yes, I powered off the router and printer.  Re-powered them, reset the wifi on the printer and searched in the HP app before manual add on with serial number.

Next Steps or purge printer?

[BeemerBiker]

I have that 5101.  Unaccountably, my serial number is not recognized but it was still added to the HP App and windows.

Make sure the HP App can log into your account.  Find the printer or add it to the HP App.   Bring up diagnostics and "view all"   Make sure it is online

You need to have different names for the 2.4 and the 5ghz bands or the setup can get confused and think the printer is on 5ghz.  The 5101 only uses the 2.4

Install the full feature driver

https://support.hp.com/ro-en/drivers/swdetails/hp-smart-tank-7600-all-in-one-printer-series/model/21...

Go to add device in printers and scanners for windows 11

Set default to

Note that the 5100 has that "app installed" which (supposedly) makes it smart.

Go here and get all the scan and OCR software for windows  11

https://support.hp.com/ro-en/drivers/hp-smart-tank-7600-all-in-one-printer-series/model/2100992733