HP 6000 Printer Offline again, as usual

[Bill98502]

I use my HP 6000 printer occasionally, once or twice a week. Seems usually to be offline.  As far as I can tell, nothing has happened to cause this.  Certainly nothing I have done.  Really a pain to again get it back in operation.  What can I do to prevent this frustrating issue? I wish it was not "smart".  

[Dragon-Fur]

@Bill98502 

Welcome to the HP English Community --

Several printers identify as "HP 6000".

Examples - "Offline" - A printer might fall off the network for one or more of:

• The printer's router assigned DHCP "rental" of the IP is outdated.  Possible Solution > Assign a manual / static IP address on both router and printer

• The "configured for both 2.4GHz and 5GHz" router suddenly changes the frequency -- The printer might fall off the network without a way (instructions) to find and reconnect to that network. Possible Solution >  1)  Check that the router is set up to broadcast all frequencies it supports.  2)  Assign a manual / static IP Address for the printer on both router and printer.   3) Where supported, separate the SSID named networks on the router - One SSID named network for 2.4GHz and another SSID named network for 5GHz.  Connect the printer to the SSID named network you want the printer to use. 

• Distance, Obstacles -- Also attributed to Wireless connections, the location of the router as compared to the location of the printer is important.    

  In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
  • 5GHz is faster

• Which Frequency / Band? If the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

Consider >> Restart All

Restart Everything, including the router that controls your network

Next,

Offline - Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

Section “Advanced Troubleshooting” > Solutions specific to Windows / MacOS / HP Smart (Printer Unavailable)

======================================

Message Content References

Example - Embedded Web Server - EWS - IPv4

EWS > HP Document / How-to (original format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

EWS_9025_Network_IPv4_Configuration_6

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank Printer

• HP Smart Tank 6000 series  

HP ENVY Printers

• HP ENVY 6000 All-in-One Printer series
• HP ENVY 6000e All-In-One Printer series

HP PageWide Printers

• HP PageWide XL 6000 Printer series

HP Deskjet Printers

• HP DeskJet Plus Ink Advantage 6000 All-in-One Printer series

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Bill98502]

Thank you Dragon-Fur,  but your reply proves my point. Should I deal with these many  "smart" wi-fi issues or just expend 30 seconds to use a usb connection or a thumb drive?