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‎07-28-2021 11:41 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Printer Office Jet Pro 9010  Error B305DFF9   

Printer sets for a while and then it come up with this error.  I have disconnected the printer from the wall and also the back of the printer cable.  I have rebooted routers and pc and brought them all back up and I am still getting the same error.  I have had this trouble for four days and cannot seem to find a resolution.  It works for a short time once

Category:
2 people had the same question
1 REPLY 1

‎07-31-2021 07:55 AM

HP Recommended

@Eurowerks

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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