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- HP 9018 printer error connect to ethernet only

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11-03-2022
02:37 PM
- last edited on
11-06-2022
06:00 AM
by
VictorS
HP 9018 printer was working fine on my wireless network. Then one day it keeps saying "An ethernet cable has not been detected. Make sure that both ends of cable are inserted correctly". I am not connected through ethernet and it will not give me an option to connect through wifi anymore.I have reset to factory settings. Rebooted my router, etc. I can only print when my printer connects through wifi-direct.
11-07-2022 07:48 AM
Hi @WCESC,
Welcome to the HP Support Community
I understand you are facing an issue with your HP OfficeJet Pro 9018 Printer. Not to worry I will help you to get a resolution to resolve the issue.
We need to perform a Semi full reset to restore the printer back to its original settings.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee