HP 9025 wireless capabilities gone?

[TTobie2]

Hi,

Suddenly my wireless printer does not seem to be wireless. 
I've tried everything I can find on the internet including the app (which does not find the printer).

When I go to set up, it says Ethernet not connected and will not continue past that message to the setup wizard.

Does anyone have a solve?

Thanks

Susan

[praveenbv]

Hi@TTobie2,Welcome to the HP Support Community!

I reviewed your post and I understand that you are unable to connect the printer to your wireless network.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you run the HP printer and scan doctor and it will automatically find and fix connectivity issues.

Download HP Print and Scan Doctor and run the program.

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[TTobie2]

I spent an hour and a half on the phone with support.

The guy could not solve it so he said he'd escalate it and someone would call me back, that was 4 days ago.

So, I'm guessing this printer is disposable?

#Frustrated