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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-15-2026 07:33 AM

HP Recommended

I have an HP Color Laser 150nw with firmware V3.82.01.10.

I accidentally lost the EWS administrator credentials after changing the username and password.

The printer is currently working normally over Wi-Fi.

Standard network/factory reset did not reset the EWS credentials.

I found another HP Community case where an HP Support Agent provided a model-specific NVRAM reset procedure for the 150nw via private message.

Could an HP Support Agent please provide me with the same model-specific NVRAM reset procedure via private message?

Thank you.

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