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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎08-29-2025 07:24 AM

HP Recommended

The "configuration report" contains no password or PIN.

The "network configuration report" contains no password, but it has the WPS PIN.

 

But trying to login with ID "admin" and password "WPS PIN" does not work:

"Login Failed. Please make sure your ID and Password are correct."

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‎08-29-2025 07:37 AM

HP Recommended

I solved the issue.

The default password was empty.

 

But the embedded web server has a bug:

The login doesn't work when using a domain name like https://printer/sws/index.html

https://printer/sws/app/gnb/login/login.jsp gives a "400 Bad Request": "Uncaught SyntaxError: expected expression, got '<'"

The login only works with an IP address like https://192.168.1.100/sws/index.html

 

Another user found this bug here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Color-Laser-MFP-179fnw-web-server-de...

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‎09-20-2025 12:16 AM

HP Recommended

I facing the same thing as yours. 

Try password with WPS pin and also blank. But still failed.

What have you do lastly that you finally solved the matter.

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