HP Desk Jet 4220e printer issue

[Kirk2906]

My printer is showing an E8 error code, please help. I have rebooted on several occasions and rebooted wireless router

[A_Gayathri]

Hi @Kirk2906,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the E8 error code on an HP DeskJet 4220e All-in-One Printer typically indicates an issue with the printer's internal hardware, often related to the printhead or carriage. Here’s a step-by-step approach to resolve it:
 

Check for Obstructions:

• Open the printer's access door and ensure there are no paper jams or foreign objects obstructing the printhead or carriage.

Reinstall the Printhead:

• Remove the printhead by following the instructions in your printer’s manual.
• Carefully clean the electrical contacts on both the printhead and the printer with a dry, lint-free cloth.
• Reinstall the printhead and ensure it is seated properly.

Check Ink Cartridges:

• Ensure the ink cartridges are installed correctly and are not damaged.
• Remove the cartridges and reinsert them to make sure they are securely in place.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for at least 60 seconds before plugging it back in and turning it on.

Update Firmware: Update the firmware on an HP printer 

• Check if there are any firmware updates available for your printer. You can do this by visiting the HP Support website and searching for your printer model.

Refer to this document: HP DeskJet 4220e All-in-One Printer User manual 

HP DeskJet 2800, 4200, 4900 Printers - Blinking lights and error codes

I hope this helps. 

Take care and have a good day.

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