Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I am getting overly frustrated with my HP DeskJet 2734e Printer. If I don't use it daily, it goes into sleep mode, I am assuming? The power button is on, the Wi-Fi light is on, and it is a solid blue color. There is no display in the display window. It will not print anything UNLESS I unplug the entire printer and turn it back on. I can't even wake it up or turn it off with the power button. It will not show up as connected on my HP Smart app. It is annoying having to do that every time I want to print something. How do I stop the printer from going into eternal sleep mode and only resuscitate after I unplug and plug it back in? There has to be a way to fix this! Or should I just buy another brand? Is anyone else with this issue?

 IMG_9958.jpegScreenshot 2024-02-12 at 11.39.00 AM.png

1 REPLY 1
HP Recommended

Hi @lbello13,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can sometimes reset the display and resolve the issue.

 

Check the Display Connection: Ensure that the display cable is securely connected to the printer. If the cable is loose or damaged, it could cause the display to not work properly.

 

Update Firmware: Check if there is a firmware update available for your printer on the HP website. Updating the firmware can sometimes resolve disp

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.